Security Awareness Training
We simplify complex regulatory requirements to ensure your business stays compliant, secure, and audit-ready.
What is Security Awareness Training and why does it matter?
Security Awareness Training is the process of educating your people to recognise, avoid, and respond appropriately to cyber threats. While technical controls like firewalls and anti-virus are critical, they only go so far — attackers increasingly target the human element.
A single click on a phishing link or mishandled piece of data can trigger major incidents. Awareness training helps reduce the risk by turning every team member into a security ally.
Is this training really necessary if we have good technical controls?
Absolutely. Over 68% of data breaches involve human error — like falling for phishing scams or failing to follow secure procedures. Even the most advanced defences can be bypassed by a well-crafted social engineering attack.
Technical controls can only protect your systems. It’s your people who protect your business.
What does Syscomm’s Security Awareness service include?
Our service is more than a presentation or checklist. It’s a managed, strategic programme tailored to your culture, risks, and regulatory needs. We help you build a lasting security culture that spans every role and department.
Key features include:
Custom training content aligned to your sector, risk profile, and policies.
Multiple delivery formats (live, e-learning, policy training, phishing simulations).
Role-specific training for high-risk users (e.g., Finance, HR, Executives).
Engagement metrics, reporting, and behaviour tracking.
Integration with your LMS or our hosted platform.
Reinforcement tools like monthly microlearning and nudges.
Flexible compliance management for every organisation
Whether you’re just starting out or enhancing an established programme, our flexible compliance management services are designed to support organisations of all sizes and sectors
How is this different from generic off-the-shelf training?
Generic training is often ignored — too long, too boring, or too irrelevant. Our approach is different.
Syscomm delivers:
- Relevant content – tailored to real-world risks your people face
- Flexible delivery – live sessions, online modules, policy workshops, or a mix
- Behavioural reinforcement – not just one-off lessons, but habit-building
- Strategic alignment – linked to your policies, risk register, and incident response planning
What training formats are available?
We offer a wide range of formats to suit your environment and audience:
Live Instructor-Led Training
- Virtual or on-site sessions tailored to your teams
- Ideal for executive briefings, onboarding, or cultural shifts
Online Modules
- Hosted on our secure training platform or integrated with your LMS
- Includes videos, quizzes, and interactive content
Phishing Simulations
- Real-world scenario testing (e.g., fake invoices, login prompts)
- Behavioural tracking with auto-enrolled follow-up training
Policy-Aligned Training
- Acceptable Use, Data Protection, DLP, and more
- Designed to reinforce what policies mean in practice
Self-Serve Resources
- Editable slides, guides, and training packs for internal delivery
- Supports flexible, just-in-time learning
Who is the training designed for?
We customise the programme for all levels and roles:
- Finance Teams – spotting invoice fraud or BEC scams
- HR Teams – handling sensitive personal data and secure onboarding
- Leadership – executive-level spear-phishing and risk awareness
- IT Support – access control, social engineering, internal security
- General Staff – day-to-day secure behaviour across roles
How is the training structured over time?
We offer flexible engagement models, from one-time workshops to long-term behaviour change strategies.
Our recommended training cycles include:
- Quarterly phishing campaigns with evolving difficulty and follow-ups
- Monthly “awareness drops” – bite-sized tips, posters, or seasonal campaigns
- Annual programmes – comprehensive rollout of live training, e-learning, policy updates, phishing, and board reporting
How do we measure success?
Every training programme includes robust reporting and insights to track engagement and improvement.
Sample metrics include:
- Phishing click rates, credential input, and repeat offenders
- Training completion rates and quiz scores
- Risk scoring by department or role
- Behavioural trends and improvement over time
These metrics can support audits, insurance renewals, incident analysis, and compliance reviews.
How does this integrate with our wider security and compliance programme?
Security awareness is most effective when embedded into your broader GRC framework. We align training with:
- Policy rollouts – ensuring staff don’t just attest, but understand expectations
- Incident response – helping test team readiness through simulations
- Data protection – training on breach recognition, SAR handling, and lawful processing
- Risk management – targeting content to known threats in your risk register
What outcomes can we expect?
When delivered well, security awareness training delivers measurable impact:
- Reduced susceptibility to phishing and fraud
- Fewer preventable incidents caused by human error
- Better staff engagement with security protocols
- Demonstrable improvement in audit and compliance posture
- Stronger, more resilient organisational culture
How can we get started?
We begin with a quick discovery call to assess your current training landscape, key risks, and audience needs.
From there, we recommend a plan that delivers results — whether that’s a quick-win campaign or a long-term awareness partnership.
